MUNTAZIR NAZIR LALA
Address
# No. 26/13
Flat No.1 Ground Floor,
1st Cross Rd, Church Road
Marappa Garden, J. C. Nagar,
Bangalore - 560046
Mobile:
+91 9980-007-680
E-Mail
muntazirnazir@rediffmail.com
Personal Details
Date of Birth – 02-10-1978
Passport No - . A-8694284
Validity - 2009
Strengths
Ability, Interest and willingness to learn
Excellent Communication
Adaptability to Change
Time & Stress Management
Education Qualification
• Bachelors Degree in Information Technology & Management, June 2003.
Computer Literacy
• Microsoft Certified Professional (MCP)
• Advance Diploma Computer Application.
Abridge
Performance-driven individual who enjoys challenges. Resourceful, hard working, motivating and has excellent people skills, follow up & result-oriented. Am quick to understand new technology and deliver client requirement as per set standards.
To work in a stimulating environment which is both challenging and flexible so to expertise my skills and capabilities towards overall personal growth and thus prove an asset to the organization
Areas of Proficiency include:
Business Transition
Operations
Learning and Development
Sales and Marketing
Manufacturing
Career Graph
Convergys India Services Pvt. Ltd.:
Current Role: Technical Support Officer Nov 04 – Till date
As a support professional my role was to service a Leading Technical client, which related to all technical assistance to meet client requirements.
Role: Technical Support Officer: -
• To handle calls for Microsoft Windows XP Operating System.
• Technical Support, Platforms & Desktop Support.
• Issue related to Printer, Wireless Network, Wired Network, Internet Issues and Windows XP Operating System.
TATA TELE SERVICES
Role: CCE – Dec 03 – June 04
Key responsibilities:
Was Responsible for Handling call for VAS Features.
Responsible for Number Management.
Responsible for generating Weekly reports.
MILLENNIUM COMPUTERS
Role: Hardware Engineer – Jan 03 – Dec 03
Was Responsible for handling Hardware issue for the computer.
To rectify the Problem with the computer
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