| Resume Category : IT- Systems/EDP/MIS |
|
| DECE with 2.5 years exp in hadware and networking |
Posted on : 14th-Sep-07 |
| Location: India |
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| Contact : N.Alagu Kannan, Ph. 9944455573 |
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| Description |
RESUME
N.ALAGU KANNAN
No29 JANATHA NAGAR Mobile:- 99444 55573
SARAVANAMPATTI E-Mail:alaguece@gmail.com
COIMBATORE.
PH NO:0422-2667920
___________________________________________________________________________________
Objective
Desire a challenging career in a professionally managed, progressive concern in the field of information systems to utilize my quality driven professional ethic, result oriented personality, creative, problem solving skills while exploring growth opportunities in the IT Industry.
Education
DIPLOMA IN ELECTRONICS & COMMUNICATION ENGG WITH 76%
(APPC COLLEGE, PALANI)
S.S.L.C in T.R.A.HR.SEC SCHOOL CBE WITH 73%
Technical Profile
DOING CCNA STILL NOW
Technical Skills
Platforms : Microsoft Windows 95
Microsoft Windows 98/2000/XP/
Microsoft windows 2003 server.
Basic knowledge of configuring Routers & switches
Hardware : DESKTOP COMPUTERS, LAPTOPS,
WIPRO NETPOWER SERVER
Mail server : LOTUS DOMINO SERVER
Routers : Cisco series
EXPERIENCE SUMMARY
Two years of collective experience covering hardware and networking, My main area of experience has been configuring and maintaining local area network, and supporting network, and troubleshooting IBM lotus mail applications,
EXPERIENCE:
1) CARE COMPUTERS PVT LTD (WIPRO FRANSHISSE) MAY 2005 TO STILL NOW
Designation: customer support engg
Professional Summary
*Over Two Years Experience in the field of Information Systems
*Attending Wipro service calls and resolving the problems in customer place.
*Also worked as wipro faculties’ management backup engg in wipro sites.
*Attending wipro faculties’ management engg calls.
*Installing and configuring a wipro new pcs, server in elcot customers.
FM ENGG CALLS:
1) UTIBANK:
SERVER: WINDOWS NT
CLIENTS: WINDOWS 98/XP
MAIL APPLICATIONS: LOTUS DOMINI0 SERVER, CLIENTS 5.0
Calls: Attending o/s related calls and Managing the antivirus update in server and clients, Trouble shooting citrix clients, lotus notes domino server, clients and taking a regular backup as per site..
2) DSP MERILL LAYNCH:
CLIENTS: WINDOWS XP
MAIL APPLICATIONS: OUTLOOK EXPRESS,
3) DMS TVS DEALERS:
*Installed and configured windows 2003 SBS sever and configured raid level 0.
*And configured DNS and assigned user rights as per customer setup.
* And installed and configured a sql server 2000 and restored a DMS application data.
*And installed and configured Symantec antivirus server ver 10.1 and configured a quarantine console and updated clients.
*And installed a DMS TVS software server edition and installed in all clients and connected to server
Provide technical support to the users
1) Day to day end user support on win 98, winxp machines
2) Trouble shooting Hardware & software related problems
3) Installing & configuring win xp& win 98 &win 2000 and configuring in network.
4) Troubleshooting winxp, win98 operating systems
5) Configured and matained Local Area Network & Troubleshooting Network related problems
6) Installed and configured wipro net power server win2003 and troubleshooting the problems.
7) Installed and configured Symantec antivirus server ver 10.1 and installing clients and connecting to server.
8) Configured raid level 1
9) Configured an Cisco 2900 router and configured in network in UTI bank
7) Installation of Specific software and Applications on the machines
8) Troubleshooting by remote desktop sharing in Net meeting application and Vnc
9) Installed internet sharing using proxy server
10) Installing and configuring printer server with TCP/IP and installing network printer in clients and troubleshooting network problems
11) Analyzing recurring problems and worked with operations groups to identify solutions
12) Attending printer calls and trouble shooting all dmp, lmp models
13) Attending first level laser and inkjet printer calls
14) Managing all the calls and reporting to the customer Care manager regarding the entire major problem reported.
15). Installing/configuring the red hat Linux ver9.0
Backup engg sites:
1) Aviva life insurance company pvt ltd
Server: windows 2003, ADS
Clients: windows 2000
Mail application: IBM lotus notes domino server 5.0, clients
Calls: Managing and maintaining the ads server, trouble shooting citrix clients, lotues notes server, clients and taking a regular backup as per site. And regular checking the isdn line status in router.
2) HDFC BANK
Server: Windows NT
Clients: windows 98/XP
Mail application: IBM lotus notes domino server 5.0, clients
3) SPHERIS
Server: Windows NT
Clients: windows XP
Mail application clients: IBM lotus notes domino server 5.0,
4) Max new York life insurance pvt ltd
Server: Windows NT
Clients: windows XP
Mail application: IBM lotus notes domino server 6.0, clients
5) STANDARD CHARTED BANK
Server: Windows NT, windows 2000
Clients: windows XP
Mail application clients: IBM lotus notes domino server 5.0,
6) ING VYSYA BANK
Role : Network support engg
Maintaing the leased line and reduce the Isnd line usage and In control of 9 branches
Personal Details
Father’s Name : A.L.Nalla kumar
Address for Communication: No9 chidambaram Chettiar Street
Palani
Dindugul Dist.
Date of Birth : 13 Sep 1987
Marital Status : single
Nationality : Indian
Note: I hereby declare that the above given facts are true and best of my knowledge
Date: Yours Faithfully
Place: [N.Alagu Kannan]
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