| Resume Category : Quality Control |
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| Data Analysis with 1 year 3 month of exp. in realiance comm |
Posted on : 22nd-Dec-07 |
| Location: India |
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| Contact : Neelam, Ph. +91 9317933999 |
 Send Email |
| Description |
E-MAIL: KHUSHI_JOHER@CEEBY.COM
CALL ON: 9317933999
HOUSE NO 1580/F
ADARESH NAGAR NAYA GAON,
NEAR PUN.ENGG.COLL.
(PB) PIN 160103
NEELAM
OBJECTIVE
To obtain a challenging and rewarding career in a dynamic corporate environment, seeking a position where my skills, experience and varied abilities will be used effectively & to make each day at work learning one.
STRENGTH
Hard working, Honesty, Willingness to learn, Flexibility to adapt, Courage to take bold decisions
EXPERIENCE (MORE THAN 3 YEARS)
◙Organization: Reliance Infostreams Pvt. Ltd. Duration: Sept’06 – Till Date.
Designation: Circle API Executive
Area: Customer care Operations
(Reporting to Circle API Head)
Key Deliverables:
• Creating daily reports on Prepaid Or Postpaid Mis of AV, Caf And CV
• Coordinating with filed team for daily revocation status
• Insuring systemic record of customer AV analysis
• Ensuring the Track of welcome Visit and First bill call of the New Subscriber base
• Special Focus on Address Verification Negative & Fraud Customers
• Coordinate with Town Office team for all CAf & AV Activities
• Assist & Organise Customer Feedback Programme & Root Cause Analysis
• Handling Postpaid MIS of 72 Channel’s which include the 40 WWE & WW , 32 DSAs & Others across Punjab.
• Monitoring the Postpaid & Prepaid performance of Punjab Circle divided in six clusters (Amritsar, Ludhiana, Patiala, Chandigarh, Bhatinda, and Jalandhar).
◙ Organization: INCOME TAX OFFICE (Chandigarh). Duration: Aug05 to Aug.06
Designation: As Data Entry Operator
Area: Official work (Returns Process)
(Reporting to ITO)
(Key Deliverables)
• Returns Process all Local Area.
• Creating refunds of returns
• Creating official Legal Notices.
• Creating Officers Monthly Payments in Salary Manager Software
◙ Organization: Vikson Finance & Co. Pvt. Ltd May 2006 to July 2006
Designation: New IPOs Adviser & Market Updater
Area: Stock Market of New IPO.
(Key Deliverables)
• Analysis all new IPOs which com in market. And advice to all HVC clients.
• Puch All new IPO’s Bit of Clients
• Stock Market Update to all HVC Clients
EDUCATION
Graduation with Economics From Punjab University Patiala. Session-2006
12th from CBSE Board
QUALIFICATIONS
Operating system Windows, Ms-Dos, fox pro
Windows Flavors Win 95,98,2000,2003XP
Programming Languages C,
Web Technologies HTML , DHTML
Applications MS Office (Access, Excel, Word, P PowerPoint, Outlook) o
SKILLS
Computer Fundamentals, Internet, Creative Activities
Good knowledge of maintains of PCs (Windows Installing and others)
Perfect in MS Excel
PERSONAL DETAILS
Name Neelam
D.O.B Nov 12th, 1984
Sex Female
Marital Status Single
Languages English, Hindi & Punjabi
PERFERENCE
Preferred Functional area : Backend ,Team lead, Others
Location Preferences : Chandigarh, Panchkula & Mohali
Current Monthly Gross : Rs. 8,500 /-
Expected Monthly Gross : Rs. 10,000 /-
HOBBIES
Listen FM Redio, Painting, Traveling
Date: (Neelam)
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