| Resume Category : Customer Services |
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| Customer Care Team Leader |
Posted on : 14th-Jul-06 |
| Location: India |
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| Contact : Srikanth, Ph. 9246559995 |
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| Description |
CURRICULUM VITE
K. Srikanth
H.No.16-1-30/6,
Saidabad Colony
Hyderabad – 500059. Ph : 9246559995
Email: srikanth.kanyagari@gmail.com
CAREER OBJECTIVE:
To be part of a team which provides challenging environment, scope to learn and growth in a professionally managed organization, this requires application of logical thoughts, new ideas and stimulates Professional and Personal growth.
QUALIFICATIONS:
Academic:
● Bachelor in Commerce
● Intermediate [C.E.C], from St. Thomas junior College
● SSC from St. Andrew’s High School
Technical:
● Typewriting English Higher Grade.
● Typewriting Telugu Higher Grade.
● Computer Hardware.
Computer Skills:
Operating Systems : MS-DOS, MS-Windows NT, 2000, Xp
Packages : MS-Office 200/ XP,
In TTSL : CRM, Metasolv, Pos.
WORK EXPERIENCE:
Worked for TATA Teleservices Limited through Crux management Services Pvt Ltd. as a Team Member (Acting – VAS Auditor) since 10th March 2004 to 24th Jun 2005.
Duties & Responsibilities:-
● Auditing Change of Packages, Change of Handset.
● Handling 10 Memb’s of Audit Team.
● Distributing the work to team and handling daily consolidation Reports.
Working for a Senior Team Leader for TATA Tele services Limited in Customer Care Dept., (Under the Raj Soft Rolls From 25th Jun 2005)
● Handling 36 of Team Members.
● Training the Team Members about New packages and Vas Features.
● Checking the Team Members Quality and solving the Queries of Team Members.
PREVIOUS EXPERIENCE –2:
Worked as Data Entry Operator and Prof Reader in Gomati software Solutions (Shankarmat, Hyd) in April 2002 to March 2004.
Duties & Responsibilities:-
● Complete Application processing includes;
● Ist Project with P.D.F to Word Conversion.
● IInd Project of L.I. Policy Scheduled work feeding the Data in Schedules Software.
● Online Work (Searching the Information from Website and Pate the Information Data in Excel files.)
STRENGTHS:
● Hardworking in Nature
● Optimistic
HOBBIES:
● Internet Surfing
● Watching TV
PERSONAL PROFILE:
Father’s Name : K. Sathyanarayana
Date of Birth : 15th May, 1981
Languages known : English Telugu & Hindi
Marital Status : Single
Gender : Male
Nationality : Indian
Date: / /
Place: Hyderabad (Srikanth. K)
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